Server still down.......

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  • Got an email about New York server being down. Haven't been able to access or server in two days. I login to my dashboard and sometimes it just gives me an error like the dashboard isn't there or if I get in it says a server installation is running. I haven't be able to get in touch with any support people regarding this issue. I've asked for status update many times. No answer......We rent two servers for ark clustering. First two weeks we couldn't get clustering to work. It's like no one at Nitrado has ever played Ark and they don't understand the game. Some of the settings you would expect to see on the dashboard just aren't there. At the very least you could update customers when they ask for it. Is it going to be tomorrow, next week, next month? When can I expect my server to be ready?


    Closed the thread.