Citadel: Forged with Fire (Xbox), can't connect to my server

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  • Hi,


    I rented a server 4 days ago for Citadel: Forged with Fire.


    Sadly I can't connect to it, neither can my friends. I have no idea why as I have rented servers in the past for ark on Xbox one and had no problems.


    The error message is connection timed out.


    I have reinstalled the server, set to defaults multiple times, checking to see if I've missed anything, and still no luck with it.


    The server is rented in London, and I have sent in a support ticket also for help from Nitrado employees.


    Was wondering if there's anything I can try whilst I await a reply.


    P.s. I can connect to other servers private and official, just can't connect to my own.


    Thanks all,

  • Drakexz

    Added the Label Citadel