[PC] Server keep crashing ( 10 slots )

Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!

Click here to go to the Discord Server!

    Hi,


    we just bought a 10 slots server yesterday and everyting worked fine until today. The server first crashed once, we thougth about a necessary restart. Then an hour later, it recrashed. Then half an hour later. Now, it crashed every 5 minutes. The logs say this :


    LowLevelFatalError [File:D:\ArkSVN-Live310\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 135168 bytes with alignment 0



    VERSION: 310.19

    UnknownModule!UnknownFunction (0x00007ffd205a4c48) + 0 bytes [UnknownFile:0]

    UnknownModule!UnknownFunction (0x0075006f0053005c) + 0 bytes [UnknownFile:0]

    UnknownModule!UnknownFunction (0x00007ff7a57066d0) + 0 bytes [UnknownFile:0]

    UnknownModule!UnknownFunction (0x00007ff7a57066d0) + 0 bytes [UnknownFile:0]


    Otherwise, the server check function says that everything is ok. Any thought on this one ? Thanks for your upcoming answers.

    Check to see if you are running any mods. If so, make sure they are up to date or see if others are having issues with those particular mods.

    Could also run a restore from a backup and see if that resolves your issue.


    If none of those apply to you, please contact Nitrado Support.

    Link: Support | nitrado.net


    Thank you.