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  • There is a german and an english support hotline.

    Usually this error willo go away after a few minutes. If it persists, please contact the support.


    ticket.png Ticket erstellen | Create Support Ticket twitter.png Twitter Status Page:
    https://twitter.com/nitradostatus
    phone.png DE:+49 (0) 721 7540 44 44
    German
    : daily 10:00 - 18:00 (CET) |

    English
    : daily 18:00 - 04:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.
    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.
    US:
    +1 775-321-2102
    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.
    skype.png nitrado.net Kostenlos per Skype (nur Telefon, kein Chat)
    German: daily 10:00 - 18:00 (CET)
    English: daily 18:00 - 04:00 (CET)
    nitrado-us
    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.

  • yea both skype links have a german speaking person that tells me to press numbers but if one doesn't speak german there is no way to know what the person is saying, and it's already been over 30 mins since the error happened, so it's not going away most likely, after reading trough other peoples reports on this site, this seems to be a very common occurance, which speaks very poorly of what this server housing company is able to do.
    With that said I don't mind losing the money lets just hope this service provider doesn't mind losin potential costumers