we cannot access our web interface for our Ark server we receive a error code stating the Hostserver is not ready or offline, we have tried restarts and hardbooted our device. Cache has been cleared. We have been trying for a hour now with no change. This is the first time in 3 days of our server that we have had any issues. Thank you for your time.
I've reached to see what Information I can find. I'll be sure to update as soon as I hear back. Please in the mean time go through the pinned thread at the top of the Ark section for not being able to connect to servers. If the problem still persists I would suggest submitting a support ticket as well.
Ty, I have submitted a ticket. We were able to reconnect briefly for about 5 minutes with 3 players connected then all crashed out with the before stated error msg on web interface again.