Hello, I added a new server to my cluster yesterday, normally it launches smoothly, but I'm dealing with it just saying "Could not retrieve address". upon trying to join. I am able to connect other Ark servers, including my other nitrado server, just not my own. I have restarted it many times, I've shut it down and left it alone for a bit before launching again, I have restarted my game. Error still exists. I’ve sent a ticket yesterday but they haven’t answered. Looking for a fix.
I'm sorry you're getting a could not retrieve address error. If you've already submitted a ticket. Please be patient as it is taking a little longer than. Normal for tickets currently.