"Unable to connect to world" Brand new server

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
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    Good morning,


    I just got a new Nitrado server set up for Minecraft (Vanilla) yesterday and have not been able to log in. I just get a red dot for the server status in my list and if i try to connect, get a mesage that reads "Unable to connect to world".


    I have ensured that the server IP and port number are correct.


    I am able to ping the server from the computer i am trying to connect with, and am able to use WINSCP to browse the files over FTP. I have also made sure that the server version matches the version i have installed on my machine.


    I am using a Windows 10 PC with the Microsoft (non-java) edition of the game.


    Any thoughts on what else i can check?


    Thanks much


    EDIT TO ADD: I have also disabled anti-virus software as well as my firewall to no avail. I am able to connect to other, public Minecraft servers just fine.

    Quote from Rondeau04

    are you running the windows 10 version or minecraft (bedrock)? You would need to switch the server to minecraft bedrock edition.

    Vanilla minecraft can only be connected via the java edition of minecraft.

    oh. my. god. i'm such an idiot lol. i know nothing about minecraft and was trying to get this setup for some people. thats all it was. :|


    thanks so much!