I am unsure whether this issue is related to the constant restart issue I see across the forums. So, if so I am sorry and you can freely take this down.
Three times this morning my server has suddenly frozen. My friends on Xbox and myself on windows 10 get the message connection to host timed out and everyone gets kicked. During this time, the server is still shown both on the server lists and on the Web interface as up and running but no one can connect. We have all restarted our games, refreshed, and still it shows up as 4 players connected, and none of us can connect.
When I try to shut down the server, it goes into "server shutting down" for 10-15 minutes until I can force stop using the interface. Twice before this has worked and when I start the server it starts and we have been able to play for a little while. The last time this happened I got stuck in a restarting loop as stated on other forum posts. We were able to play about 20 minutes before the server again crashed and it is currently saying "server shutting down" for the last 20 minutes with no option to force shut down.
Any information is appreciated, thank you for your time and help,
Side note - Sometimes when I DO get the force shut down I get the server stopped message on the interface but the server still shows up on the server lists and it still shows that it is populated.