Unable to log in

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  • Okay so here’s the thing. I can log into the Nitrado website here and the admin web browser with the server settings but I can not:


    Log into the Xbox app to extend server run time.
    log into the PC app to extend server run time.


    Once I try to log in, it shows it as though it is going to let me in. I get the account, servers, boosting etc tabs. But I’m basically immediately logged back out.


    I have tried to close the app, quit the app and even change my password and wait 12 hours to try again.


    I literally just want to boost my own server.
    many suggestions?

  • Only one suggestion:

    Contact the support.


    ticket.png Ticket erstellen | Create Support Ticket twitter.png Twitter Status Page:
    https://twitter.com/nitradostatus
    phone.png DE:+49 (0) 721 7540 44 44
    German
    : daily 10:00 - 18:00 (CET) |

    English
    : daily 18:00 - 04:00 (CET)

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    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.
    US:
    +1 775-321-2102
    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.
    skype.png nitrado.net Kostenlos per Skype (nur Telefon, kein Chat)
    German: daily 10:00 - 18:00 (CET)
    English: daily 18:00 - 04:00 (CET)
    nitrado-us
    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.