Server crashes plus can't find server half the time

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  • I bought a server with 10 slots for 30 days from you 2 days ago for pixark. Since then me and my brother in boston, me in Florida. Well the server kept kicking us to xbox home screen. And until later did we find out. That every time we tried to ride a dino the other would get kicked. Plus in my screen there are random blocks that appear but rant really there. Love this game and just wanna play with my brother. Plus I can't find the name of my server mostly all the time in the server list.