Imprint Timers Broken

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    Since the update Imprint care timers are on default settings, while maturation speed matches server settings. Ive tried resetting and changing settings to see if it would change, but it doesnt. Ive seen similar post and complaints around, wondering if anyone has found a fix.

    Mines not default but dont know how to compensate for it 45xM 0.015 = 8 second timer Now its 8 minutes giving 6% on a wyv

    Still no word on any platform about these issues. and the only thread in this forum talking about it was closed by a mod. Garbage service and complete lack of customer communication or service

    Quote from CdoubleOK

    Still no word on any platform about these issues. and the only thread in this forum talking about it was closed by a mod. Garbage service and complete lack of customer communication or service

    I'm sorry you're having the issues still which thread was closed. There are multiple threads about this. Thay is possibly why it was closed. The thread you're posting on right now is still open and its talking about the imprinting issues. It's being looked at. If you feel there is lack of communication please submit a support ticket or contact support regarding the imprint timers.



    Sometimes threads may get closed if there is too many thread about the same topic or if the thread starts to become off topic and going in another direction.

    Since December 9th ive been dealing with this issue and others and the server has remained unplayable the entire time. I am unable to submit a support ticket as the first few days this started the ability to on the website has been removed. I have since tried via twitter and this forum site, the only thing i have recived are replies from moderators telling me to watch social media and submit tickets. The last post on twitter was Dec 18th informing that crossplay is confirmed functioning, no message any where has acknowledged the issuses with settings and broken timers. My server is once again coming up on the end of its time, we have gotten absolutely no play time on it over the last 3 weeks and from the way this is being handled, I dont forsee it being fixed anytime soon. So essencially i am being asked to pay again for a service i cannot use under the assurance of a Forum mod and not Dev that " a fix is sure to come". Id like the month i paid for reimbursed as im sure all the other customers dealing with the same issues would like. So id appreciate some actual communication from the company that isnt a general scripted response from a moderator. I dont want your fake apology, Support tickets and communication from dev team is non existant, if this issue is being looked and/fixed why hasnt the company offically stated that in the sites im suppose to be watching, I have been activly trying to contact them about this issue for weeks now. MY feelings of lacking communication are not a fualt of my lack of effort, but on Nitrados side. Show us a concrete statement from anything Nitrado Official support and i will believe that my money hasnt been scammed.

    CdoubleOK I'vebeen messing with the imprint times on my server as well. I'm sorry you're having issue. I assure there is nothing scripted about this. I'm here trying to help as much as I possibly can. I unfortunately do not have access to your servers or account. The hotline is open for contact during their open hours. Please feel free to give them a call I'll link the support ticket page as well. As for reimbursement or time added on I dont have control over that either. You should be able to submit a support ticket. what's it saying thatisnt allowing you to do so?


    I can promise you I am far from a scripted person. We on the forums can only do so much. Everything that we aren't as a community able to fix together unfortunately again must go through a support ticket.


    Support | nitrado.net

    Quote from CdoubleOK

    Since December 9th ive been dealing with this issue and others and the server has remained unplayable the entire time. I am unable to submit a support ticket as the first few days this started the ability to on the website has been removed. I have since tried via twitter and this forum site, the only thing i have recived are replies from moderators telling me to watch social media and submit tickets. The last post on twitter was Dec 18th informing that crossplay is confirmed functioning, no message any where has acknowledged the issuses with settings and broken timers. My server is once again coming up on the end of its time, we have gotten absolutely no play time on it over the last 3 weeks and from the way this is being handled, I dont forsee it being fixed anytime soon. So essencially i am being asked to pay again for a service i cannot use under the assurance of a Forum mod and not Dev that " a fix is sure to come". Id like the month i paid for reimbursed as im sure all the other customers dealing with the same issues would like. So id appreciate some actual communication from the company that isnt a general scripted response from a moderator. I dont want your fake apology, Support tickets and communication from dev team is non existant, if this issue is being looked and/fixed why hasnt the company offically stated that in the sites im suppose to be watching, I have been activly trying to contact them about this issue for weeks now. MY feelings of lacking communication are not a fualt of my lack of effort, but on Nitrados side. Show us a concrete statement from anything Nitrado Official support and i will believe that my money hasnt been scammed.

    Its honestly not Nitrado it is straight up WildCard- they fixed the Steam version by rolling back the update but have yet to say anything about the consoles. From what I read Cuddle timer is useless its mostly your maturation timer now. but I have yet to find a setting that is working for myself.


    The change that was made is that the BabyMatureSpeedMultiplier is now directly affecting the intervals and BabyCuddleIntervalMultiplier is then applied on top. The new calculation appears to be the following:


    ((8 * 60) / BabyMatureSpeedMultiplier) * BabyCuddleIntervalMultiplier = <interval in minutes>

    ((8 * 60) / 60) * 1.875 = 15 minutes


    This is if you are running a Mature speed of 60x


    imprint percentage gained per cuddle is also directly affected by the interval setting meaning your players will get x1.875 the bonus they would normally receives per imprint.

    Im just fed up with the whole situation. Ive lost time and money to this service, i am still UNABLE to submit a support ticket after almost a month of server issues. Social media is worthless, ive spent weeks on these forums trying to get some acknowldegment of the issues, but all i get are mods telling me to submit support tickets, which for some unkonwn reason i cannot access the submit ticket option, regardless of where the problem originated from, Nitrado has a obligation to support their customers when it comes to their service. I have had ZERO support or even acknoledgement that i am having an issue. Outside of a few mods on this forum, absolutly no reponse from Nitrado themselves. the last 30 days of sever time ive paid for has gotten a few days of use after the start of this in the start of the months issues, its now down to the last 3 days till close and nothing has changed. Not exactly the loss of money im frustrated about, but that lack of careing for the customer base ( or atleast console cutomers) this company seems to be ok with. At this point even if i were given a whole 30 days of server time back as compensation, its as useful as the last 30 considering half of whats being used is unplayable at this point, and any other further progress is under threat of being wiped due to an unforseen server reset that is probably inevitable due to the length of which they are staying around and the lack of information or supprot from Nitrado. I hope everone elses issues can be figured out as painless as possible, and even more so, hopefully us as gameing consumers will one day be sold products that have pride put into thier creation, and a moral fortitude in produciton companies to deliver on their obligations.


    Happy Holidays

    CdoubleOK have you tried calling the hotline during their open hours the will be able to help you figure out the ticket issue as well. I'm going to forward the ticket issue along mondays morning as well. There are many ways to contact support other than a ticket. You can reach out via Skype as well.


    Are you getting an error when submitting a ticket ? The more information you can provide the better I can make support aware of this issue.


    I've included the phone numbers including Skype below.


    US: +1 775-321-2102

    English: daily 2:00pm - 6:30pm (PT)


    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.



    Call for free with Skype (only phone call, no chat)

    Skype: nitrado.net

    German: daily 10:00 - 18:00 (CET)English: daily 18:00 - 04:00 (CET)

    Skype: nitrado-us

    English: daily 2:00pm - 6:30pm (PT)

    I've tried to bare with it myself Rondeau04 - but after doing all the research for the last 2 weeks on my own, over a lot of breeding issues and connection problems has me also in the air about staying a customer. I have been with you for a year and have never had this type of service. My server has been dead now since you guys updated to the new server code, imprints are still off connection are dropping--


    This has nothing to do with WC and their update as they rolled back their update for the Steam version and that itself didn't work so that only leaves 1 other update the host server update, and yes before you ask I have contacted support and of course in tradition of ARK support- its silent 5 days no response- so either the server update needs to be rolled back or patched

    Quote from ExiaGN

    This has nothing to do with WC and their update as they rolled back their update for the Steam version and that itself didn't work so that only leaves 1 other update the host server update, and yes before you ask I have contacted support and of course in tradition of ARK support- its silent 5 days no response- so either the server update needs to be rolled back or patched

    Please show me where WC did a rollback.

    <blockquote class="twitter-tweet"><p lang="en" dir="ltr">If you updated to 304.24 you are advised to update your servers to get the DL to revert back to 304.22 as we work through some issues. Thank you for your patience!</p>&WCF_AMPERSAND— ARK: Survival Evolved (@survivetheark) <a href="https://twitter.com/survivetheark/status/1207890180360687616?ref_src=twsrc%5Etfw">December 20, 2019</a></blockquote><br><script async src="https://platform.twitter.com/widgets.js" charset="utf-8"></script><br>

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    Embed didn't work its on their Twitter feed- along with the ARK forums- They attempted a rollback on their servers and it didn't work- so again in conclusion its the current update Nitrado applied

    The conclusion is, Nitrado is updating servers when new patches comes out, this is not done in a split second as we are more than one customer. Nitrado is not applying different patches than the ones coming out to everyone, I think you're confused.

    This I know, but they could have rolled it back it's done every day in the world we know as Ark. So I am not confused, I know how updates work. The point is that instead of taking responsibility it was pinned on WC and trust me as much distain I have for them with their poor customer service, and inability to answer questions, I can not blame WC for the problem we are having 100%. This is server side meaning Nitrado updated and was told of issues but they said it was a WC problem..


    Because for example the imprint timers for all platforms were broke but in different ways


    PC/Steam imprints where quicker example 8 hours became 8 minutes and you only needed 1 imprint (100%)


    Console/Win10 were backwards a 8 second timer became 8 minutes with half the imprint percentage ( 8 sec = 10%...... 8 Min = 5% )


    And seems to only be plaguing Nitrado Hosted servers as of the moment

    ExiaGN have you included all this in your support ticket? Explaining this in detail on a support ticket will help support better to go over all examples and get things working correctly. The more detail you give the better it is.


    I know they're aware of it and it's being worked on. If anyone hasn't submitted a ticket doe this please to do so. And if something does work please share what worked until a permanent fix is out.

    Quote from Rondeau04

    ExiaGN have you included all this in your support ticket? Explaining this in detail on a support ticket will help support better to go over all examples and get things working correctly. The more detail you give the better it is.


    I know they're aware of it and it's being worked on. If anyone hasn't submitted a ticket doe this please to do so. And if something does work please share what worked until a permanent fix is out.

    Yes full disclosure of the problem has been sent- And trust me I am trying to figure out the current math with everything being backwards and halved all current tests have proved fruitless..

    Cause as far steam/pc it was simple they basically made Maturation take control of the imprint quality- for us on Console/Win10 its apparently not the case

    some of my members find something in the web...

    The last update is broken and this is why we all have issues with taming breeding imprint.

    Hardest thing on someones account>


    Everytime when she is looking to a tamed dino she do the wvistle sounds xD

    Quote from FlasHizeD

    some of my members find something in the web...

    The last update is broken and this is why we all have issues with taming breeding imprint.

    Hardest thing on someones account>


    Everytime when she is looking to a tamed dino she do the wvistle sounds xD

    Win10: Whistle Bug Work-a-round


    The team is aware fo the recent whistle bug affecting the Windows 10 platform. Due to the timing, we won't be able to get an update out until the new year. In the meantime, the engineering team has come up with a work-a-round.




    1. Run the game and save the current key bindings.
    2. Hit Win+R, then type %localappdata% and hit Enter, that'll open up Windows Explorer. Navigate to Packages\StudioWildcard.4558480580BB9_1w2mm55455e38\LocalState\Saved\UWPConfig\UWP and edit Input.ini
    3. Look for the line that should appear like this:


    ActionMappings=(ActionName="CallLandOne",Key=None,bShift=False,bCtrl=False,bAlt=False,bCmd=False)



    and change it to be



    ActionMappings=(ActionName="CallLandOne",Key=K,bShift=False,bCtrl=False,bAlt=True,bCmd=False)