Server Update

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    I have not been able to connect to my server today. I get the message that the server is running an older version. Is there a time frame for the space engineers servers to get updated or is there something I am suppose to do in the server settings?

    You can try and restart the server but i doubt it will change much.

    Updates are usually installed shortly after the release. If there is a problem, your server might not get the update.


    Please contact the support directly, there is nothing we can do here in the community forums.


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    Ticket erstellen | Create Support Ticket


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    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.

    Is there any kinda of ETA or when others get their server updated to know when ours is out of sync.

    There needs to be some way to know when it should be updated. as the OP steam updated my client, so we talking 2 hours / days / week ??

    That's great in all, however how bout some useful information?

    like as an example.

    Update States Pending / Queued/ In Progress .

    as a bonus shoot me an email when the pipeline starts. "hey there is update for you XXX server"


    All i am asking is some amount of transparency. Is it worth the time to role back my client, is my server the only one that not updated.


    In this process of telling us nothing, how do i know when it is an issue ? Naturally i have already open a ticket that i am sure a bot will auto reply with canned response. I have shot my lunch hour in the ass now where i could have been more productive, like work though lunch and got off early....


    And to the mods, thanks for replies ( even if i don't like them ) i appreciate the communication, maybe you all can help out your teammates on the other end.