Hello, we have had 2 different maps go down at the SAME time, both are on separate service accounts but on same cluster. When trying to access web interface it says "cannot find web interface account" and on mobile app they don't show up period. Please help!
"CANNOT FIND WEB INTERFACE ACCOUNT"
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- PC / Steam
- thobba89
- Closed
- Thread is marked as Resolved.
Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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This just happened to one of my two servers as well... Completely gone from my account. One is working fine, other just gone.
I did create a ticket and will update this if resolved.
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Nothing we can fix here in the community forum, please contact the support.
DE:+49 (0) 721 7540 44 44
daily 10:00 - 21:00 (CET)
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Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.
US:+1 775-321-2102
daily 2:00pm - 6:30pm (PT)
Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.
Skype: nitrado.net
Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)
Skype: nitrado-us
Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)
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YES 2 of ours went down as well and the ip is not even showing up
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/closing thread. Same topic related.
Instead of updating multiple threads, updates will be on the following thread:
"CANNOT FIND WEB INTERFACE ACCOUNT"
Thank you for your patience.
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DOAGEN
Closed the thread.
