Hello, we have had 2 different maps go down at the SAME time, both are on separate service accounts but on same cluster. When trying to access web interface it says "cannot find web interface account" and on mobile app they don't show up period. Please help!
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This just happened to one of my two servers as well... Completely gone from my account. One is working fine, other just gone.
I did create a ticket and will update this if resolved.
Nothing we can fix here in the community forum, please contact the support.
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YES 2 of ours went down as well and the ip is not even showing up