Hello, we have had 2 different maps go down at the SAME time, both are on separate service accounts but on same cluster. When trying to access web interface it says "cannot find web interface account" and on mobile app they don't show up period. Please help!
"CANNOT FIND WEB INTERFACE ACCOUNT"
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- PC / Steam
- thobba89
- Closed
- Thread is marked as Resolved.
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This just happened to one of my two servers as well... Completely gone from my account. One is working fine, other just gone.
I did create a ticket and will update this if resolved.
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Nothing we can fix here in the community forum, please contact the support.
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YES 2 of ours went down as well and the ip is not even showing up
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/closing thread. Same topic related.
Instead of updating multiple threads, updates will be on the following thread:
"CANNOT FIND WEB INTERFACE ACCOUNT"
Thank you for your patience.
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DOAGEN
Closed the thread.