I have stopped, started, restarted the server dozens of times. I have tried to log in after 5 minutes, 30 minutes, 2 hours....nothing works.
The stupid Nitrado page says that the server is up and running but it most definitely is NOT. It doesn't show up in my "my survivors" or "my favorites" list and I get the "unable to query server" error when I try to directly connect. This used to happen for an hour or two, but now it has been all dang night long....my only night this week that I can log on and play.
Is Nitrado always this horrible? Are other companies worse? What can I do to fix this other than submitting a support ticket and waiting forever for a generic form response?
I'm sorry that I am being so negative, but the enormous amounts of emails I get from Nitrado reminding me to add more money to keep the server going always work, but the server functionality doesn't and the customer service has been slow/non-existent.