Anderson DLC

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  • Hello,


    I have a dedicated fs19 server with yourselves. i purchased the anderson DLC but it does not work on the server.


    i have contacted giants regarding this issue and they report that the issue must be on the server end.


    the log states no Liscense for the Anderson DLC , can you advise ?


    Kind regards


    Ghilly

  • I have received a response that it has been elevated to the relevant team , its now a week since release and nothing has been addressed so far .


    Not happy at all by this support .


    This is looking like a licencing issue - basically there is no server licence for the DLC - as the premier partner for Giants this kind of thing is incredibly poor planning and frustrating .

  • I have received a response that it has been elevated to the relevant team , its now a week since release and nothing has been addressed so far .


    Not happy at all by this support .


    This is looking like a licencing issue - basically there is no server licence for the DLC - as the premier partner for Giants this kind of thing is incredibly poor planning and frustrating .

    Have you had this sorted yet? They told me they would pass it on to a team to look into but all I got was an email saying they are closing the case, I am going to go with a different hosting company if it isn't sorted.

  • Yeah i have received a response - no progress though .


    Im considering the same move - the customer service here is absolutely shocking .


    I work for a cloud server provider so i have a unique incite into how long these things take.


    Nitrados support on this issue has been abysmal