My Server just crashed (NY Location) and no access to Web Interface; Is anyone else having this same issue? I just performed a server restore yesterday.. Now its down again.
Nitrado has tried changing my server hardware on a few other occasions but this seems to be a reoccurring issue.
I had added the Timed/Scheduled restarts to happen every 6 Hours yesterday.. Im Not sure if this is related to that?
Server Crashed and No Access to Web Interface
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- PS4
- FreshData
- Thread is marked as Resolved.
Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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Same thing all 3 server within same Datacenter having issue
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call them
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My NY based server is doing the same thing.
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Same thing going on with my server as well. Phone App says "The game folder is currently not available. Please reinstall the game server if the problem persists."
Cannot access Webinterface.
Submitted a Support Ticket and waiting to hear back.
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Same thing going on with my server as well. Phone App says "The game folder is currently not available. Please reinstall the game server if the problem persists."
Cannot access Webinterface.
Submitted a Support Ticket and waiting to hear back.
Yep, that's what I'm seeing as well.
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Same here.
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I called Nitrado. It is an issue on their end, and development is working on the issue. Said should be back up in a few hours.
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Please try your servers again things seems to be recovering now
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I was finally able to view the Webinterface. It was stuck in this "Shutting Down" so I forced it to stop. Waiting a minute or two and hit restart. Hopefully, it will not mess up again.
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ever since I joined this service I have had problems and once again I have more. did they fix this for you guys or is it still a problem
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i am having same issue just now
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We are aware of the issues and are currently working on getting things back up. Please keep an eye on the Nitrado twitter for updates
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Its just becoming a joke now. we pay for this service and cant even get what we payed for because all the there is. is problems all the time. for example I bought a ark server wanted to put mods on it and even the mods what are shown the most popular mods it breaks my server so with the 16 days I had this service I never used it. and when I ordered it in the past still had loads of problems.
