so today my server froze with 3 people online. We all had to log off and tried rejoining, however it kept coming up could not retrieve address. Therefore I restarted the server, after that the server no longer shows in the session list. On nitrado it says its started and when I spoke to them on the phone they said it's all working fine.
Yet after an hour and a half the server still doesnt show, I've even tried renaming it with still no luck.
Any advice anyone? It's an xbox one server btw.