This has been on and off, I was told it was resolved.
Today 3 people Lost their Characters on valguero. They weren't transferring. Logged in and the character creation screen came up, didn't even have the option to download character. tames were lost due to dinos in cryo pods on the character. This happened several times last week then was fine. Now it started up again. How can we stop this from happening or is there a fix we can do ourselves?