Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!
Unfortunately Forum Moderators do no have access to help in this area. Try reloading the app, or reboot the phone. Others had the same issue and they did one or the either and it worked.
Otherwise you will need to contact Nitrado Support.
*removed acctID. Do not post those in the forums. thank you