Hey guys, I'm trying to get a hold of support, but wanted to check here in the meantime. About an hour ago both of our Val servers became completely inaccessible. They show as started fine, and I tried shutting down both servers and letting them sit for a little bit and then restarting them, but they still time out when trying to log into them. It never goes to the loading screen, it just says "joining" and then times out. If it was just a single server Id be less suspicious, but for both of them to go down at once is a little odd.

Valguero Servers inaccessible
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- PS4
- Shadowxfire
- Thread is marked as Resolved.
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Same issue here on xbox with a ragnarok server, went down, tried shutting it down and restarting, no one can connect failed to find server address
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Same issue here on xbox with a ragnarok server, went down, tried shutting it down and restarting, no one can connect failed to find server address
Where is your server hosted? Something similar happened a few weeks ago where the entire New York Database had major issues and hundreds of servers were inaccessible. i really hope this isnt a repeat of that
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mine is in new york as well.
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Having the same issue with Valguero server for Xbox. Server location is New York. This is exactly what happened a couple of weeks ago.
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my first server i accidentally ordered an eu server, so i wasn't on a new york server until about a week and a half ago, so this is new for me.
how long did the last issue take to fix?
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we aware of the issue please hangtight. I would say go ahead and submit a support ticket just so they know your having issues
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please try to restart your servers and connect again.
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Hello, I'm having a similar problem. 2 hours ago I noticed the server was stopped. I restarted it and now it doesn't show in the list. I've restarted it several times during this time but it still won't appear in the list. My server is from Germany. Is this an issue that is being looked at?
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This is happening again now tonight. Both Valguero servers are completely down and ragnarok is getting massive lag spikes as well. anyone else having an issue?
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im having the same issue on ragnarok can't get into server