I know there are many people who have ordered dayz servers that are still waiting on them.
Some time ago support tickets were answered that nitrado was waiting upon bohemia interactive to update. They now have. Still servers to not seem to be released.
Support tickets link to twitter and facebook pages. Both of which refuse to answer to questions.
Checking the nitrado forums leads to a sub forum that not only does not allow you to post, like all other sub forums, but has a moderator that links back to a nearly week old twitter post that is outdated and currently incorrect.
I think I can speak for many of us who simply want an update on the status of the service we have paid for. Especially those of us who paid before there was any indication that there we technical issues surrounding the purchase. We do not expect a specific time, as that is unreasonable. What we do expect is at least a reply that says something, anything on the current status of delivery.