server not showing in server list hellion

My server was working and now it isn't showing up

my server is still down but they said they fixed mostly all the problems

no they just said that they are fixing majorities of request. I just got m first server yesterday and only have been on it for atleast an hour.

idk I still want to give them a chance

I have people that want to play badly but the sever won't show up and I don't know what to do.

Hello,

Was going to refer you to the wiki but it has limited data on it.

Then I did some google searches. Seems to be a bug of servers not always being listed for this game.

You mention you see the server is up in WebUI, but not in list. Check your FW ports and make sure you have those open.

Other than that, nothing else to suggest. Submit a ticket to Nitrado Support.

Here is the link: Support | nitrado.net

Thank you.

whats a FW port

@IAEM234 If you can see that your server is up in the WebUI (website), and 'you' can not see it, but others can, and you can not connect: It could be a firewall setting in your router.

You probably if you havent, create a ticket to Support.

yeah no one can see my server when it says it is up.

Quote from DOAGEN

Submit a ticket to Nitrado Support.

Here is the link: Support | nitrado.net

Thank you.

I did it 3 hours ago and nothing happened. They told they had fixed most of it but my sever won’t show

Note your ticket if they had done that. Nothing Forum Moderators can do. We have no access to servers or tickets. Sorry