JOINING FAILED: FAILED TO RETRIEVE ADDRESS?!?!?!

  • I am part of a small private unofficial PC server. A group of us pay for this server and early this morning (August 12, 2019) my friends and I got disconnected all at the same time around 12:30am ET. We were able to get back on the server for about 20 minutes and then all got disconnected again. We have not been able to log back on since. We are able to see our server listed in the session list, but every time we input our password the game acts like its going to load, but then brings us back to the session screen and says: JOIN FAILED: FAILED TO RETRIEVE ADDRESS. All of us have tried hard restting our consoles (Xbox One X), resetting our routers/gateways and we've also had our server guy restart the server twice. Nothing is working. It's upsetting that we PAY for this service and it's been knocked out for over 15 hours now. I refuse to believe this is a problem on our end at this point, based on other recent posts from fellow customers. At the bare mimimum, some kind of update on the servers would be great so we aren't all sitting here refreshing our servers for the next 24-48 hours. Thanks! Also, we are based out of the Ohio area, US server obviously.