Ark steam server not responding

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
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Support Wizard:
  • Im new to servers and only want to make a small ark server with my friends.

    Ive been trying to sort a server out for 4 hours now and im encountering a load of problems. my server wont load in at all. Even when on the nitrado dashboard it says the server is up and running smoothly nothing shows up in the ark search menu and I cant join through my saved steam ips. It just said the server is not responding even though it says its up. Nothing ive done is working and i have looked at ways of fixing it.

    the main thing i think is the problem is that my games patch is 353.1 and the servers is 355.0 or something but ive looked on steam and no updates are available. i cant find a solution to this.

    i only have a small few mods on the server and have only added in 1 extra file to the game.ini but if this is a problem let me know.

    all i want is to make a TheIsland server to accomodate no more than 5 people so if any of the things ive listed are a problem would appreciate any help fixing them


    Added the Label PC / Steam