Note: Platform Tag is PS4 but this applies to all console servers.
Pre-Order fulfilment has re-started!
Frequently Asked Questions
(FAQs will be expanded as more questions come in)
Q: How long will it take before all the Pre-Ordered Servers are installed?
A: This will take several days because of the number of Pre-Orders and also because we're gradually adding, in waves, more game servers to ensure that the in-game server browser can handle it.
Q: Will I get all the time I paid for?
A: Your server's runtime will not start counting down until after your server has been installed.
Q: My server was already installed and I'm unable to connect, what can I do?
A: Currently Nitrado is waiting for the issue to be resolved on Bohemia's end, if you're unable to connect to your server, please refrain from submitting a support ticket, Nitrado support will be unable to assist.
Q: My server already got installed, will I get the time back?
A: Nitrado is always striving to be fair. Any server owners that have lost time due to these difficulties will have their server time extended once the difficulties have been fixed.