Need assistance can't find server

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:
  • WayWay369 with the ark servers updating today and the Dayz craziness yesterday they're still very busy with phone calls I would assume. You can always try to reinstall the server then apply a back up to see if this corrects the issue

    How exactly do I reinstall the server? Im using the Xbox to do most of this. I know how to roll back my server to the last saved I’ll probably lose some of my stuff but I know how to I don’t know how to reinstall it though please help! Again I tried to start it and it said the server is stopped and I’ve tried starting it over ten times and I’ve tried a Force start.

  • WayWay369 on the WebUi on the bottom left it will say reinstall server. When doing a back you may lose soem stuff It all depends in when the last server backup was saved

    I tried doing that and it didn’t work the server is stopped. I’ve been having issues with Nitrado everyday since I got my server and it’s starting to get to the point i might switch to different servers. I’m just trying to play with my family and I haven’t been able due to the servers!


    Closed the thread.