So last night while we were playing on the server it kicked us out and started to restart. We assumed it was a daily restart of something on the back end that needed to be done. But after an hour i logged into the interface to see that it was restarting over and over again. I tried the force shut down and leave it alone for 10 mins thing but when I brought it back up it started to auto restart again. I tried to restore from a backup but still nothing.
I put a support ticket in but haven't heard anything back yet but was wondering if there was something I could do on my end to get it working. If not how long does a support ticket usually take to get answered?