My server suddenly started using over 4k RAM, and is unplayable

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  • After an update last night, my server went from using minimum RAM to maximum immediately after the update. It was also stuck in an infinite restart loop for hours on end, but that seems to have been fixed since last I checked. Unfortunately, the RAM usage makes the game unplayable, as I am kicked immediately upon connecting to it. I have looked everywhere for a solution. Nothing about my server has changed, I don't run any mods on it, and it was working perfectly fine before last night's update. Can anyone give me any advice on what to do here, please?

  • If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support.

    (3) If this is a new server, try a reinstall. *note: sometimes this happens after a game update. Wildcard suggests to do a recovery backup.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.

    Link: NITRADO