So I bought a server about an hour and a half ago, the server is stuck in a constant restart cycle no matter what I do. I have not modified any files or joined the server yet.
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If you are still having issues, some basic things to do:
(1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.
(2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support.
(3) If this is a new server, try a reinstall. *note: sometimes this happens after a game update. Wildcard suggests to do a recovery backup.
(4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.
Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.
Having the same issue, got in eventually for all of half an hour before the server crashed and got stuck on a restarting loop again, think I need to look at a refund at this rate......
Ive got same problem and the server never shows on the global list, even force stop dont work for me now
This is an update for ARK PC servers only, the update time depends on the size of the update, as of RN we can not offer an ETA but based on the update i would expect no more than one hour.
Please continue to be patient as it rolls out. It will take time as updates are released not all at once. If it does not become stable in approx 2hrs, please contact Nitrado Support to further investigate.
Additional information for those interested to know how updates work-
ye i noticed the update
I did not see this post and while server was updating i stopped it and started again.Am i going to have problems now?
With any update the game devs release you may or may not have an issue. This is not normal but does happen.
/closing thread as the issue for this specific issue has been resolved once update rolled.