My fjordur server keeps crashing, need help to figure out how I can fix this

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  • I baught a server a few days ago (32 slots) for some reason the server keeps crashing with only 1 person online all the time, like once every hour. When the server crashes it reqiures a server restart. This makes the current state of the server completely unplayable. The server only has stucture + mod installed and low rates for harvesting etc.


    This is the error log


    LowLevelFatalError [File:E:\build\DevNext\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 51]

    Ran out of memory allocating 1048576 bytes with alignment 0



    VERSION: 346.12

    KERNELBASE.dll!UnknownFunction (0x00007ffa846b9319) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7ea3c91fa) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7ea3962f9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7ea3bc2fa) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7ea39512c) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7ea995379) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7eaa5fa53) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7eaa58bf8) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7eb6dda4e) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7ea7e30a9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7eaa38fa9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7eaa32402) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7ea99c021) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7e8787c12) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7e87839cc) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7e8788b9a) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7e8788ce9) + 0 bytes [UnknownFile:0]

    ShooterGameServer.exe!UnknownFunction (0x00007ff7eba34f49) + 0 bytes [UnknownFile:0]

    KERNEL32.DLL!UnknownFunction (0x00007ffa85097974) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffa879ca2f1) + 0 bytes [UnknownFile:0]

    ntdll.dll!UnknownFunction (0x00007ffa879ca2f1) + 0 bytes [UnknownFile:0]

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  • Hello,

    As with any DLC the mods may be the issue. The mod creators have to update their mods once the Dev Kit is released. This is the normal process when any DLC is released.

    Typically folks do not use mods at first until the Dev Kit comes out. It is also how I have run mine for years.


    Try removing the mod or mods then see how the server acts then.

    I am gradually adding mods myself to mine to see which one fails. I have heard as a side note that many with S+ have had issues with new DLC. But that has no proof, Ive only heard. Personally I moved from S+ to SS and SS runs fine so far. Server has been up since day1 with no issues. I run ~13 mods atm.


    If you remove the mods and if it still fails, you will need to contact Nitrado Support to further investigate. But if you are running mods, more than likely they will advise the same thing I did.

    Thank you

  • What Support probably will suggest and its what I do...

    Make a manual backup of your game files.

    Remove the mod, test.

    If it works, then the mod is your issue. And their is no fix other than wait until Dev Kit is released and the mod creator updates the mod.

    If it fails still, put the modID back, restart. Wait for server to come up. Then shut it down and restore the files from the backup files you copied to PC. Restart.

    That will make the least impact for your restore. You can also add mod back, and just do a recovery backup. Its probably somewhere to 1hr- 24hrs behind.

  • I have no idea. But I have seen lots of reports of that very mod with issues for some. It could be conflicting with another mod.

    Mods are not supported, and at the risk of the server owners to use if they wish too. Feel free as already suggested to contact Support.

    This is just a Community Support Forum for gamers and admins to help and suggest things to each other. We have no access to servers or accounts here. Only official support does.

    sorry

  • DOAGEN

    Closed the thread.