I can't charge my account, when I click on the charge account tab, it just shows me an account overview with no way to add funds or charge my paypal or anything? My server needs to be renewed, help please. I must be missing a step somewhere or something, it can't be this hard to give nitrado money.
Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!
Ok, so, I have a completely different and worse problem now. My server is fine, I was able to re-up the sub for the month. However, it is Firefox that is having the problem with the Nitrado website. While using Firefox the Start and Stop/Restart buttons were not appearing on my dashboard of my server; and the Loading text on the top left was never ending. I couldn't do anything with payment options, the charge account dialog box doesn't appear. I couldn't even reply to this forum thread. I believe I ONLY have AdBlock running on Firefox which I disabled and refreshed to no improvement of the situation. Only when I switched over to my plain-ass, vanilla Microsoft Edge browser did everything work fine. Any suggestions about what the problem is with Firefox? I'm going to try to uninstall/reinstall Firefox, but I doubt it'll be that simple. If I have to use Edge for the server options, oh well, could be worse.
Holy crap... it was that easy. All right, sorry for all the wasted words and room and the forums.
How could you solve the issue?
everytime i try to add funds it says "an error has occured while processing the transaction please try again, ive tried with multiple different cards with no success. Help
Try it with a different browser or try the app.
If it all doesn't work, please contact nitrado directly, we here in the community forum can't help with payment issues.
DE:+49 (0) 721 7540 44 44
daily 10:00 - 21:00 (CET)
Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.
Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.
daily 2:00pm - 6:30pm (PT)
Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.
Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)
Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)