stuck in shutdown and missing major files

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
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Support Wizard:
  • i was doing some things on my server and then went to shut it wont shut down and i looked and some major files are all my map groups and my gameplay.i finally got it shut down and did a soft reset.files are still missing.i put the originals in then soon as i leave that file and go back in its gone.i think this will totally mess my server up.what is going on???