Disconnecting etc. issues

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
  • Hi

    I am having disconnections with Nitrado intermittently and no its not my internet as Nitrado is the only thing that does this.

    I have logged many tickets with only 1 easy answered response.
    I have asked for a full refund seeing I haven't even had the BF4 server more than 2 days yet

    If I could get some response on all my questions about Procon the server setting up etc. wouldn't be too bad in fact would be great.

    To be honest the support is not very good on the tickets. they moved them to one place ok but still no response

    I am new to Nitrado so have no idea how Nitrado works but I am finding out

    Been in support and an IT manager for 10 years I could say more

    Anyway cheesed off and had my whine .

    still waiting !!

  • Hello,

    sorry that you are having issues.

    This is a Community Support Forum for gamers and admins like yourself to post questions and/or suggestions to each other.

    If someone has not responded to a post you made here, more than likely it is due to either someone not seeing it yet, or they do not know.

    We have no access to your account or servers here. We are only volunteers to moderate the forum.

    Some suggestions regarding "Procon". (I know nothing of it).

    I would suggest visiting the Nitrado Wiki- Category:Battlefield 4 - Nitradopedia EN

    Also searching here in the forums as I am sure others have asked some of the same things.

    Or additional google searches regarding Procon.

    As for the disconnects, you will need to continue to work with Support on. We will have no idea why its happening since we have no access.

    Our apologies.