PROBLEMS WITH PURCHASE OF AN SERVER ARK SURVIVAL XBOX

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  • Good afternoon, I bought a server through the Nitrado Microsft store application where I selected ark survival server hosted in Miami with a 10/30 slot value of 9,499 CLP CHILE. When making the purchase it tells me that the purchase had been failed expelling me from the application, once I entered again I realize that my money in the bank was taken out for a failed purchase in the Microsoft Store, resulting in the server never showed up. Greetings

  • Hello,

    sorry that you are having issues.

    I would recommend contacting Nitrado Support by submitting a ticket to further investigate.

    I would even go as far as contacting MS for a fix. I'd start with Nitrado Support first.

    We do not have access to your server or account here.

    Our apologies.

  • DOAGEN

    Added the Label XBox / Windows 10