I own 14 server and this is only on rag, my 3 rag maps keep crashing I start them up no one can join, then they auto shutdown. 3 days ago I got in touch with nitrado and this guy said it was my fault as I had not correctly shut the server down and made changes. He changed the Ip and said that should fix it. Next day no change so I open a ticket the guy us no idea and opens a ticket with some department in nitrado. Idk if they have been working on it or not because over 30 hours later and still hasn’t been fixed. I sent them an email under my tickets thread and they haven’t replied in 24 hours.
I was really happy when I thought it would be a quick fixed but I haven’t had these 3 maps up in 5 days. Not only did i pay for it but also I’m losing donators as a result. Any help would be amazing I’m really tired of the lack of customer support.