SQL Server is down since yesterday, no response on my ticket.

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
  • I cannot connect to the SQL and I cannot change the password, I cannot reset the SQL I cannot restore from backup.

    Wating for response on the support ticket, please… make this priority or the server will have no player and if the server have lost all players I will not pay for the server and I will cancel the service.

    I have no idea how to fix this and my BF4 server is suffering and losing players on this fault, and it will eventually be that this problem will kill the server and I have to stop and pay and use the server soon....

  • Hello,

    We apologize for the issues you are having. Thank you for submitting a ticket. Only Nitrado Support can assist you.

    We have no access to your account or server here. This is a Community Support Forum for gamer and admins to help each other.

    Maybe someone here in the community has more ideas.

    Again, our apologies.

    You can also from your server WebUI change the pass.

    pasted-from-clipboard.pngclick on it, and it will allow it to be changed. Then try again.