i'm a new customer and not having good experience with Nitrado. My server keeps freezing/lagging during game play which cause me to die while fighting or taming because i cant defend myself. Players on my server are having the same issue. Also the servers being down for over 18 hours does not make me feel better about my recent purchase. I just wanna know if we are going to get any current information on the issue of downed servers or we gonna be kept in the dark and am i going to be reimbursed for lost time? I don't want to pay for something i can't use.
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