Server stuck in restart loop

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  • I was kicked from my game server about 3 hours ago. It restarted once and showed up on the list for 30 seconds, but then disconnected and has just said restarting the whole rest of the time. I have tried the force stop or force restart about 5-7 times over the past hours, waiting about 20 minutes between each attempt, but this has done nothing and it just spins saying "Stopping server" or "Restarting server" depending on which force I tried that time.


    Great way to spend my only night off this week.

  • Hello,


    If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support.

    (3) If this is a new server, try a reinstall. *note: sometimes this happens after a game update. Wildcard suggests to do a recovery backup.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.


    Link: NITRADO