Hello, i just recently paid for a new server and paid to extend the time on another server, however the people that played there no longer have an interest to play anymore. So i was thinking of closing down the servers, since the payments were only made recently is there a way i can have the money refunded and the server closed for now until i decide to pay to open it again?
Thanks.
Cancelling a server / refund
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- PC / Steam
- Zapperoid
- Thread is marked as Resolved.
Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.
Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.
Thank you to all members for your continued use of the forum!
Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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You have to contact the support for a refund. I'm not sure if they will refund the money from the remaining server runtime. You could "downgrade" the server to the minimum amount of slots and the shortest runtime and get the left over money refunded. A refund is not always possible, the support can tell you the exact terms. If i'm correct, a refund will also close your account.
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