Web interface and ticket errors

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net
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    I converted my server to 7d2d. But I can't access the web interface for more than half an hour. If that's the case, I thought I'd send a ticket. But I am getting error for it as well. Modem reset, pc reset, browser cache cleared. I tried to access the interface via ipad. This time it says you don't have a subscription there. However, I still have 23 days.

  • Please contact the support via phone if it doesn't fix itself.

    The community can't help here.


    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.