Server not listing

Okay, so I'm a newbie to Nitrado and am having major issues with the server setup. I've gone through the wiki, the sticky post at the top of this support forum, watched a few tutorial videos on how to set all this up on Youtube, and have followed them to the T. I renamed my server something simple, set an easy password, then I saved and restarted the server, and when I pull up the "join" screen in-game and try to search for my server... my server still isn't listed.

Server map:

- Ragnarok

What I have on the in-game search screen:

- Unofficial PC sessions is selected

- Show password protected is checked

- ALL MAPS and ALL MODS are selected

- My server name is in the name filter box

Soooo.... what am I missing..?

Yes, according to the Nitrado website my server is up and running. I tried narrowing the appropriate fields and it still says "No Sessions Found!"

I'm trying to see if maybe I messed up -- I'm seeing something on one of the service screens that Xbox servers can only be bought/rented through the Nitrado app on Xbox? But I have also seen that people have set up PC servers that Xbox users can connect to. I'm totally lost right now, this is less clear than mud...

Quote from FearTheHero

I'm trying to see if maybe I messed up -- I'm seeing something on one of the service screens that Xbox servers can only be bought/rented through the Nitrado app on Xbox? But I have also seen that people have set up PC servers that Xbox users can connect to. I'm totally lost right now, this is less clear than mud...

I'm trying to see if maybe I messed up -- I'm seeing something on one of the service screens that Xbox servers can only be bought/rented through the Nitrado app on Xbox? But I have also seen that people have set up PC servers that Xbox users can connect to. I'm totally lost right now, this is less clear than mud...

Quote from DOAGEN

Sorry you had purchased the wrong type of server.

When you are going through the steps, the first page has in bright red "Attention: Servers for Xbox One can only be ordered through the Microsoft Store."

Page 4 of the purchasing process has the warning again "Attention: Servers for Xbox One can only be ordered through the Microsoft Store."

Also several posts from others have been in the forums.

You can purchase the Xbox Server through your PC, just have to use the Nitrado Win10 App. For administration you can use the app or the web to administer it.

Sorry, it is the weekend. You could still try to call. They have Call Centers overseas as well, and may be able to assist.

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Actually, I had initially rented the server on my mobile phone - there were no warnings visible on the screen at any time. On the actual computer web browsers I am sure there are, but the mobile browser no. And I spent a LOT of time looking at each screen as I had to manipulate them just so to tick the "terms of service" boxes because they were maybe 2 pixels big... or to just select the Dodo deal in general... it was a chore but I spent quite a bit of time staring at each section of the website through the entire purchase process and it never once indicated anything about Xbox purchases being separately handled.

Am I actually going to be able to use this server, or am I screwed? I have to have an app to do it instead of just using the browser regularly like I am now - that's what you're telling me? Is there no way to just switch it on the site as is, or to connect to it through my Xbox as is?

This is what I'm trying to do:

Host a server through Nitrado that will allow my friends and I, on either PC or Xbox, to play together. A few of my friends switch back and forth between them. I am on Xbox only.

I do not have the two Xboxes to do the dedicated server hosting the way most people seem to be doing it. We're all tired of being tethered to the host of the server when doing a non-dedicated server, and one of them mentioned renting a server through Nitrado to host it 3rd party so we could all play together on an actual dedicated server.

I'll still be giving customer service a call Monday for sure... but in the mean time, is there anything I can do/try Rondeau04 ?

Quote from Rondeau04

ok if you purchased this server on your mobile phone. Then most likely you purchased the wrong server. An xbox server is only cross play with windows 10 and xbox consoles. These server can only be purchased via the nitrado app on the xbox itself or the nitrado app from the Microsoft store on a windows 10 PC. It should say what type of server you purchased

This is what it literally says on my server profile homepage thingy:

Guarma Public Server 10 Slots

ARK: Survival Evolved (PC) / Ragnarok 95.156.198.80:34000

Show server profile
0/10
27 Days

.... it's a PC server that Xboxes are supposed to be able to connect to, right?

None of that showed up on the mobile browser... which is crap. Can't wait to talk to support to get my money back.

At any rate, I bought an Xbox server as well and it took a friend of mine and I 2 days to finally get it listed; Nitrado's interface is about as user friendly as napalm body wash.