Purchase not Processing?

Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!

Click here to go to the Discord Server!
  • Good Evening. I have purchased an XBox server (so I can play with both Xbox and PC friends) through you all in the past. It expired and I am looking to set it up again. I went through the process, clicked on the Microsoft Store, logged in, was brought the to Nitrado Page, chose ARK, Location (NY), and then chose the 10 Slots for 90 Days for $28.49. However, when I click on "Purchase" I see a quick message at the bottom of the page that says "Order is being Processed." It appears for less then a second. Then nothing. I check out my servers and don't see anything there. No emails or anything stipulating anything was purchased. I see the page displays version1.9.22.0. I have tried this both on Internet Explorer as well as Chrome.