Transfer to a different Data Center

Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!

Click here to go to the Discord Server!
  • You should be able to transfer the server on your own to a new location. The data should stay, but a restart of the server is obviously necessary. (Im sure, they will only transfer the userdata / savegames and not all the default serverfiles) Im not sure if you will keep the same IP, you might want to contact the support for this information.

    Anyways, it is a computer and there can always be an error so make sure to save the files you want to keep in case something goes wrong.



    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.


    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.

  • Yes, to be safe you should contact Support being you did not include what game. I know with ARK when I personally moved DC's the data moved, but the backups started over. The IP will change. For atlas in the past when I moved DC the data was wiped.