Server restart for no reason and Data Loss

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord:
Guides section:
Support Wizard:
  • Recently, the server has been experiencing data loss and file return. With the server restart from time to time, it has seriously affected the game experience of me and my friends. I hope it can be solved as soon as possible. I have reinstalled the game. As a result, data loss and file return occurred again in two days

    IP Address


  • Hello,

    Sorry that you are having issues. If you are still having issues please contact Nitrado Support to further investigate. If you already have please continue to be patient.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.

    Link: NITRADO


    Closed the thread.