I can't pay my server!!

Dear forum members,
for some time now we have been creating and maintaining new ways to help game server admins with questions and problems as quickly as possible, e.g. our Guides section and the Nitrado Community Discord.

Therefore, we inform you that the Nitrado Forum will be closed on March 31, 2023. We are consolidating our community support to our Discord channel, which is faster and more efficient. We have also seen incredible growth in our community due to the hard work of our moderators and our bots. We are confident that this move will ensure that we provide the best support possible for our users.

Thank you to all members for your continued use of the forum!

Assistance with all questions concerning your Nitrado service can now be found in these spots:
Community Discord: https://discord.gg/nitrado
Guides section: https://server.nitrado.net/guides
Support Wizard: https://support.nitrado.net

    I want to pay by credit card but this warning turns out.


    An error occurred while processing your payment. Please retry. If you encounter this error multiple times, please create a support ticket and await further instruction from our support agents.


    and


    There is an error processing your payment which couldn't be corrected within the system. To continue, you must submit a support ticket and await further instruction from our support agents.

    You can try again or go back to the previous page.


    why :?:

    What does it say in the error message you've posted already twice? This here is not the ticket support, its the community forum (help from users for users). So please contact the support via ticket.


    ticket.png

    Ticket erstellen | Create Support Ticket


    phone.png

    skype.png

    DE:+49 (0) 721 7540 44 44

    daily 10:00 - 21:00 (CET)

    Für Anruf in das deutsche Festnetz (+49): Gebühren sind abhängig vom jeweiligen Anbieter.

    Anrufe aus dem Mobilfunk abweichend, max. 42 Cent/Min inkl. USt. Kosten für Anrufe ins Ausland bitte beim Telefonanbieter erfragen.

    US:+1 775-321-2102

    daily 2:00pm - 6:30pm (PT)

    Please ask your phone provider for the exact cost. US number is a standard landline number in Reno, NV.

    Skype: nitrado.net

    Kostenlos per Skype (nur Telefon, kein Chat), daily 10:00 - 21:00 (CET)

    Skype: nitrado-us

    Call for free with Skype (only phone call, no chat), daily 2:00pm - 6:30pm (PT)

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.

    Same answer as before. Please read my previous post again.

    No support via PM.

    Important: Mods here in the forum do not have access to your services. If we advise you to contact the support, you have to create a ticket or call them. There is nothing we can do.

  • DOAGEN

    Closed the thread.