I have bought a server for me and my friends to play on but everytime it starts it restarts and i can't connect to it in time. What do i do to fix this issue?
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Did you make changes with the server on ? that can generate errors in the server. All configurations must be done with the server off.
If this is not the case, you can send a ticket to the support team to check further what is going on.
i have the same issue
Restart loop on my Server:
If you are still having issues, some basic things to do:
(1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.
(2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support.
(3) If this is a new server, try a reinstall. *note: sometimes this happens after a game update. Wildcard suggests to do a recovery backup.
(4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.
Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.
Thx for your help
First point happens but no effect appears if i click on the restart button. If i click on stopped then the server stopped.
Point 2: i see only the restart and stopped entrys on the logs....
Point 3: oh no good
Point 4: i write a ticket thx for your help
You may have to refresh the page to see the force stop to appear. (F5)
i can stop the server now.
i will wait for a few minutes then i will start it again.
Yeah, you can technically start as soon as it says shutdown, as it already shuts down the processes before showing down. But I always am safe and wait 2-5min then start it back up.