Hello, a few days ago we tried to play on my server when we saw that it was offline right now. I started the server, everything was normal, untill it still wasnt showing up on steam. I tried everything allready (like typing in the server ip again or loading a save, or loging in with the server directly). I noticed that the server doesnt show my the settings "current map" and "0/16 Players" on the left side under the IP as ussual. Please help
Server doesnt respond on steam
-
- PC / Steam
- Mr.DragenLP
- Thread is marked as Resolved.
Nitrado now has an official Discord server to bring communities, friends and other gamers together!
Join the Nitrado Community Discord now and share your experiences and knowledge with others!
-
Game? Platform?
Thank you
-
DOAGEN
Moved the thread from forum General Support to forum ARK: Survival Evolved. -
DOAGEN
Added the Label PC / Steam -
Hello,
If you are still having issues, some basic things to do:
(1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.
(2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support.
(3) If this is a new server, try a reinstall. *note: sometimes this happens after a game update. Wildcard suggests to do a recovery backup.
(4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.
Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.
Link: NITRADO
Thank you
-
When they pick it up to work, they update the ticket. The ticket will update to the email you have registered at Nitrado.
Not here in the forums.
