server not responding

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  • Its just me or anybody else cant join server cuz server not responding? i played yesterday night with any problem and today i cant log in nearly all day long cuz i still get msg "server not responding"

  • Totally cant get onto the server. From the steam Fav list the server shows not responding and through the link from the cpanel it just goes to the load screen then dumps out to the Ark game launch menu. Brutal !

  • I just signed up and setup my server and I cant login throught the steam IP server connect, same error "Server not responding" but the cpanel here says its running !

    Exactly my case... i joined friday, played nearly all night, then i was not able to join next morning, wrote to support, they said they moved my server to another machine, then i logged in but i was lvl 11, so 3/4 of my play was lost....

    then i setup a new server to start again, played yesteday all day and today i cant log in again... ffs... this is not what i paid for...

  • Hello,

    If you are still having issues, some basic things to do:

    (1) Restart the server. If is hangs, about 5-10m a button appears to forcestop, then restart.

    (2) Check out the server logs. If you see crashstack, that more likely is a corrupted gamefile. It happens with ARK. Sadly the resolution is to rollback to the last known saved file. And no way knowing which one is bad. Some folks that do not feel comfortable trying this- you can contact Support.

    (3) If this is a new server, try a reinstall. *note: sometimes this happens after a game update. Wildcard suggests to do a recovery backup.

    (4) If all the above fails, please contact Nitrado Support to further investigate. If you already have please continue to be patient. We are unable to assist you here in the forums.

    Moderators have no access to servers or accounts. We are volunteers and able to share experiences just like the rest as this is a Community Support Forum for Gamers and Admins just like you and I.

    Link: NITRADO

    Thank you